Our Sunshine Fishing offer a 30-day return policy. If you receive wrong item or the damaged item caused by the shipping problem or the mistake from us, please contact with us as soon as possible.
And if you have any questions about Return & Exchange, please send us an email in advance at firstname.lastname@example.org.
Please note the following points:
1.Item Condition: your return item must be unused and in the same condition that you received it. It must also be in the original packaging.
2.Return & Exchange Time: If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
3.Sale Items Refunds: Only regular priced items may be full refunded. If you want to return discounted items, the value of the discount will be deducted from your reimbursement.
4.Gifts: they redeemed are non-returnable and cannot be exchanged for cash.
5.Proof of Purchase:please provide the order number, the certain photos and description of wrong or damaged item.
6.Exchange:only exchange the wrong or damaged item caused by the shipping problem or the mistake from us. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
You need be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.If you receive a refund, the cost of return shipping will be deducted from your refund. And if you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.